Importing Paella Equipment 
since 2004


  Phone: 07818405657


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Paella Cooking Set 42cm Polished Steel pan with 300mm burner (6-10 portions)
Paella Kit 42cm Polished Steel / 6-10 portions

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Terms and Conditions

Terms and Conditions
April 2008

1. General
1.0 References to 'us', 'we' , 'eatPaella' on this web site and other material refer to eatPaella Limited.
1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

2. Order process
2.1 Please see the Delivery Information for information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

2.2 The 'check-out confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered.

3. Delivery
3.1 We will deliver your order anywhere in mainland UK and Northern Ireland. Unfortunately, we are unable to deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses, or the Republic of Ireland at the standard shipping rate - please contact us for additional postage charge. All goods must be signed for by an adult aged 18 years or over on delivery.

3.2 Delivery charges and estimated timescales are specified in the Ordering Options section of from the home page. We make every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors. eatPaella shall be under no liability for any delay or failure to deliver the products within estimated timescales. We will keep you informed of any delays or problems as soon as we learn of them.

3.3 Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us. eatPaella is not responsible for loss of goods where they have been signed for by someone unauthorised to do so.

3.4 When paying over the Internet using Pay Pal®, Google checkout or Skrill (moneybookers), you have the option of specifying an address for delivery. Please take care to ensure that when you submit your order, you have chosen the correct delivery address. We shall not be liable where items are delivered to the wrong address
4. Payment
4.1 Internet Orders. Where you pay for your Order over the Internet, we contract this service out to Pay Pal®, Google Checkout or Skrill (moneybookers), . Payment is taken from your  account/credit ard at the time you place the order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. If you decide to cancel the order, a full refund will be given where you have already paid for the goods back to your Pay Pal® Account or credit/debit card. If you decide to place your order on back-order, then we will notify you when the goods are ready to be shipped. If you are worried about security or the information Pay Pal®, Skrill (moneybookers),  asks you then don’t. Pay Pal®, Skrill (moneybookers),  is a recognised payment system which uses Secure Servers to handle the information you give it. Pay Pal® accepts most credit and debit cards and is as easy to use as any on-line payment system.

4.2 All prices are quoted in Pounds Sterling (GBP). The price you pay is the price displayed on this website at the time we receive your order apart from the following two exceptions:

a) For products ordered where you collect these yourself (by special arrangement), we will refund you any shipping charges paid to your Pay Pal account or by cheque at our discretion.
b) While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

4.3 Payment can be made by any method specified in the Ordering Section

4.4 Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
4.5 All prices are inclusive and are shown in GB Pounds Sterling, but exclude delivery.

5. Returns, Cancellations and Substitutions
5.1 If you find the product is unsuitable, e.g. it was a gift and it is not required, you may return your item(s) to us within 30 days providing the following is true:

1. You include your original receipt/proof of purchase
2. You must return it in suitable packaging so it will reach us in good condition.
3. You despatch it to us no more than 30 days after you received it (or from the date of first attempted delivery).
4. The product has not been used and has not been damaged.

It is your responsibility to ensure the items reach us. We are not responsible for items that fail to reach us. You are responsible for the cost of sending items back to us at all times. We will credit your Pay Pal® account or credit/debit card or issue you with a cheque at our discretion within 14 days of receiving the item(s) providing that the above four points are adhered to. Please send us an e-mail to let us know you will be returning it.

5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price (subject to our approval).

5.3 All sizes, measurements and portions are approximate but we do try to make sure that they are as accurate as possible. All sizes are given in cm/mm metric.

6. Intellectual Property
6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

7. Liability and Indemnity
7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

7.2 Subject to Section 7.1 above, eatPaella will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website eatPaella will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and eatPaella accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

7.4 Subject to Section 7.1 above, eatPaella will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
loss of goodwill or reputation; or
special or indirect losses
suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

7.5 Notwithstanding the above, subject to Section 7.1 eatPaella' aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.

7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

8. Miscellaneous Provisions
8.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by appropriate insurance.

8.3 PayPal, skrill processes all debit, credit and charge card payments for customers and, will retain a handling fee of 2 ½ % of the transaction value where a card is used to purchase goods or services. The remaining amount will be paid to eatPaella for the goods and services supplied. The total amount payable by all customers regardless of the means of payment will be the same.

8.4 eatPaella shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

8.5 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

8.6 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by eatPaella.

8.7 eatPaella reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.

8.8 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

8.9 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except:

a) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits.

b) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties).

8.10 No delay or failure by eatPaella to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of eatPaella.

8.11 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and eatPaella relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and eatPaella for your use of this website

Privacy Policy Stament
We (“eatpaella Ltd.”) are committed to protecting your privacy  We will not sell, trade or rent your personal information to 3rd parties without your express prior permission.   Our website complies to the new European "cookie" law. We only store temporary cookies solely for the purpose of completing your on-line order. We have removed all other cookies ( for tracking and marketing purposes) that would have required your specific "opt in" to use.
The exceptions to this will be your bank details, including name and credit/debit card number with our credit card processing gateway”Paypal” and “google checkout”,  for the sole purpose of debiting your credit/debit card for any orders placed and your delivery information details with our shippers to enable your goods to be delivered.

Thank you

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Paella Pans
Paella Pans with a flat extra thick base specially designed for electric,ceramic, induction hobs, and AGA 

BOMBA rice
BOMBA rice paela rice
The BOMBA paella rice is the favourite rice for most good chefs all over the world. It is also called the Valencia rice, 

Paella Pans

paella pans UK from eatpaella
Paella pans made in Spain by Vaello-Campos. Polished steel, Enamelled and Stainless Steel.
Paella Kits
paella kits
Paella pan of your choice with 1Kg authentic paella rice and spices to make the perfect paella. 
Open Fire Tripod
wind shield for gas burner
Cook paella the authentic way with the open fire tripod.  
Paella Gas Burners
Paella Gas Burner
Easy to use, mount and store gas burner. Can be run with butane and propane and are CE certified. 

Paella Cooking Set

Paella Cooking set

Cook your paella outside in your back garden with friends and family. 

 Delivery information



The perfect paella.                                                                                          

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