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How to Order

LAST ORDER DAY FOR XMAS DELIVERY - 18TH DEC

This section shows you how to buy your paella equipment

Shipping

Our shipping is only 5.00 to mainland UK.  For Highlands, Islands and other remote destinations, please check to see if an additional surcharge is required Click here

Our shipping is tracked, monitored and requires a signature and each customer receives an automatic email with the tracking number.

Order and Pay On-Line

You can order on-line and pay by credit or debit card directly via the web site. We use the PayPal system to process your credit card.  This is reliable and secure. Just add products to the Basket as you browse our site. When you are finished, click the View Basket button found on most pages.  You will then receive a Pay Pal email confirming your order and address for delivery.  Please check all the details are correct.  Please contact us if you have specified an incorrect product or delivery address. 
You may need to enable pop-ups to view the PayPal Shopping Basket.  Contact us if you have any problems.

Choosing a different Delivery Address

When at the Pay-Pal checkout, you can select a different delivery address.  You need to first click on Add Address and then then select it.  The dialog will look like this:

eat Paella uses Pay Pal

Ensure you select the correct address you want your order to go to.

Where customers wish to buy their paella equipment OFF LINE, we have setup some alternatives for you. Please note, we are unable to accept credit card payments over the phone.

Paying by Bank Transfer

This is also quick and easy to use. You can pay for your order either on-line (visit your bank's web site) or over the telephone with your bank, as if you were paying a bill. You can call our 24 hour telephone number and leave details of your order, delivery address and contact telephone number.
Click here to download the order form (pdf Format) which contains product details and pricing for your reference.

Paying by Cheque

Click here to download the order form (pdf Format) and instructions. 
Send your cheque and completed order form to our new address below:

EatPaella Limited
5, Bradshaw Close
Steeple Aston
Bicester
Oxfordshire
OX25 4SA

Processing your order

Once we receive your order, and your funds have cleared, we will process and ship your order, subject to availability.  If any of the ordered items are out of stock, we will contact you as soon as possible.  Click here for further information including how to track your parcel.

Telephone: 0870 321 8966
info@eatpaella.co.uk

To install a free PDF (portable document format) viewer, please visit www.adobe.com

Shipping to highlands and islands? - please check your area before you place your order.  Click here for further details.